Privacy Policy
At Reboot Repair, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we handle and protect your data when you use our services.
Information We Collect:
We may collect the following types of information when you bring your device in for repair:
Personal Information: Your name, contact information, and any other details necessary to provide our services.
Device Information: Details about your device, such as make, model, and serial number.
Data on Device: We do not access or review any personal files or data stored on your device unless specifically requested by you, or as requested for troubleshooting purposes.
How We Use Your Information:
The information we collect is used solely for the purpose of providing repair and maintenance services. We do not share, sell, or distribute your personal information to any third parties, except as required by law.
Data Security:
We take data security seriously and implement the following measures to protect your information:
Access Control: Only authorized personnel have access to your device and information.
Data Integrity: We ensure that any personal data is handled with the utmost care and integrity.
No-Access Guarantee: Our technicians do not access personal files unless explicitly requested by the customer.
Customer Rights:
You have the right to:
Request Access: Ask for a copy of the personal information we hold about you.
Data Correction: Request correction of any inaccurate or incomplete information.
Data Deletion: Request deletion of your personal information, subject to legal and operational requirements.
Contact Us:
If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at (519) 271-7003 or email us at info@rebootrepair.net
Changes to This Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on our website and in-store, and the effective date will be updated accordingly.
Updated May 2024